PRIVACY POLICY

INTRODUCTION

Welcome to PixShot AI (hereinafter referred to as "we", "our platform" or "PixShot AI"). We are committed to protecting your privacy and personal information. This Privacy Policy aims to clearly explain how we collect, use, store, and protect your personal information. By using our services, website, or products, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

• ●Providing Services: Managing your account, processing transactions, providing customer support, and delivering the core functionality of our website and services
• ●Improving Services: Analyzing usage patterns, optimizing user experience and features, and developing new functionalities
• ●Communication: Contacting you regarding your account, service changes, new features, or related products
• ●Security: Detecting, preventing, and addressing fraud, abuse, and security issues
• ●Marketing: Sending relevant product updates, tutorials, and promotional information (if you have opted to receive them)

INFORMATION SHARING

We do not sell your personal information. We may share your information in the following circumstances:

• ●Service Providers: With third-party service providers who perform services on our behalf, such as payment processing (Stripe), cloud storage (Supabase, Cloudflare R2), and email services (Resend)
• ●Compliance and Legal Requirements: When we believe in good faith that disclosure is required by law or to protect our rights and security or those of others

DATA STORAGE AND SECURITY

We implement reasonable technical and organizational measures to protect your personal information:

• ●All payment information is processed through secure payment processors like Stripe; we do not directly store complete payment card details
• ●We use SSL/TLS encryption to protect data transmission
• ●We regularly review our information collection, storage, and processing practices, including physical security measures

YOUR RIGHTS AND CHOICES

Depending on applicable laws in your region, you may have the following rights:

• ●Access: Obtain a copy of your personal information that we hold
• ●Correction: Update or correct your personal information
• ●Deletion: Request deletion of your personal information in certain circumstances
• ●Objection: Object to our processing of your personal information
• ●Restriction: Request that we limit the processing of your personal information
• ●Data Portability: Obtain an electronic copy of information you have provided to us

COOKIE POLICY

We use cookies and similar technologies to collect information and improve your experience. Cookies are small text files placed on your device that help us provide a better user experience.

The types of cookies we use include:

• ●Necessary Cookies: Essential for the basic functionality of the website, including authentication and session management
• ●Analytics Cookies: Help us understand how visitors interact with the website through Google Analytics, Plausible Analytics, and Baidu Analytics
• ●Advertising Cookies: Used by Google AdSense to display relevant advertisements
• ●Performance Cookies: Help us analyze and improve website performance

You can control or delete cookies by changing your browser settings. Please note that disabling certain cookies may affect your experience on our website.

CHILDREN'S PRIVACY

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you discover that we may have collected personal information from a child under 13, please contact us, and we will promptly take steps to delete that information.

INTERNATIONAL DATA TRANSFERS

We may process and store your personal information globally, including in countries outside your country of residence. In such cases, we will take appropriate measures to ensure your personal information receives adequate protection.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make significant changes, we will post the revised policy on our website and update the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.